DOMERLYHOME™ | Store Operator: Shenzhen Ruiyijie Trading Co., Ltd. | Legal Representative: Yao Junjie
Company Address: Room 105, No. 259, Block 4, Longsheng New Village, Longsheng Community, Dalang Subdistrict, Longhua District, Shenzhen, China | Customer Service Email: service@domerlyhome.com
Effective Date: September 28, 2026
A Workspace Brand With a Practical Point of View
DOMERLYHOME™ is an office and home-workspace brand focused on useful clerical products that help people sort papers, plan tasks, store everyday supplies, and maintain a calmer working environment. Our collection is designed around ordinary routines: preparing documents, organizing receipts, recording meetings, planning projects, and keeping frequently used stationery in a predictable place.
We favor products whose purpose can be understood without exaggerated promises. A file organizer should help separate files. A planning pad should provide a clear place to record tasks. A desktop accessory should fit naturally into the type of workspace shown on its product page. We do not present general office products as medical devices, and we do not describe ordinary organizational features as guaranteed professional outcomes.
Who Operates the Store
The DOMERLYHOME™ online store is operated by Shenzhen Ruiyijie Trading Co., Ltd. The company coordinates product presentation, supplier communication, order administration, dispatch arrangements, customer-service records, return reviews, privacy requests, and maintenance of the store information published on this website.
Yao Junjie is the legal representative of Shenzhen Ruiyijie Trading Co., Ltd. The company name, legal representative, company address, and customer-service email shown at the beginning of this page are the same business identity used throughout our customer-information pages.
DOMERLYHOME™ is the consumer-facing brand. Shenzhen Ruiyijie Trading Co., Ltd. is the legal entity responsible for operation of the store.
How We Select and Present Products
Our catalog is organized around four practical areas: document filing and sorting, desktop organization, planning and writing, and everyday administrative supplies. Product pages are intended to explain what an item is, how it is commonly used, what is included, and any available size, color, material, or compatibility information.
We work to keep product titles, photographs, descriptions, listed contents, and available options aligned. Decorative scenes may show products in an example workspace, but only the items expressly identified as included form part of the product offering. Accessories visible in a photograph are not included unless the product page states that they are included.
Color and surface appearance may vary slightly because of lighting, screen settings, material batches, and normal manufacturing tolerances. Such variation does not permit us to substitute a materially different product. When a feature, dimension, or accessory is important to a purchasing decision, customers should review the full product page before submitting an order.
Honest Store Communication
DOMERLYHOME™ aims to use clear, verifiable language. We do not intend to rely on false countdowns, invented scarcity, unsupported endorsements, disguised advertisements, or claims that an office accessory will produce a guaranteed personal or professional result. Promotional terms, when offered, should state the relevant product, eligibility, and duration in a way that can be understood before an order is submitted.
Customer reviews, where available, should reflect genuine customer experiences. We do not authorize fabricated testimonials or the use of an individual’s identity without permission. Product and advertising materials should lead to a landing page that presents the same item and the same material offer.
Order and Delivery Standards
Before dispatch, order information may be reviewed for product availability, address completeness, destination serviceability, and indicators of unauthorized activity. Transportation normally takes an estimated 3–7 business days after dispatch. This is a transportation estimate rather than a guaranteed arrival date. Carrier disruption, customs review, severe weather, public holidays, inaccurate address information, remote-area conditions, or an unsuccessful delivery attempt may extend the journey.
Where tracking is available, it is normally sent to the contact email associated with the order. Tracking may require additional time to become active after a shipping label is created.
Returns, Refunds, and Customer Care
Eligible return requests must be submitted within 30 calendar days after confirmed delivery. Customers should contact customer service before sending an item so that eligibility can be reviewed and the appropriate return instructions can be provided. The company address shown on this page is not automatically an authorized return destination.
Once an approved refund is issued, it normally appears through the original transaction channel within 7–10 business days. The financial institution connected to that channel may require additional internal posting time outside our control.
Customer-service and after-sales requests are reviewed within 3 business days. A complete request should include the customer’s name, order reference, the email associated with the order, a concise explanation, and photographs when the matter concerns visible damage, missing contents, packaging, or an incorrect item.
Responsible Data Practices
We collect only the information reasonably needed to operate the store, maintain security, answer requests, arrange fulfillment, evaluate advertising performance, and meet legal obligations. Our Privacy Policy explains the categories of information involved, the parties that may process it, the role of AppLovin advertising technology, available privacy choices, and how to submit a privacy request.
Customers should not send passwords, complete identity-document numbers, financial account credentials, confidential medical records, or other information that is unrelated to the request being made.
Contacting DOMERLYHOME™
For product questions, delivery assistance, return requests, privacy requests, or website concerns, contact service@domerlyhome.com. Email is the preferred channel because it creates a written record and allows supporting photographs or documents to be attached when needed.
Detailed telephone information and service hours are published on the Contact Us page. Additional rules governing orders, website access, delivery, returns, and personal information are provided in the relevant store policy pages.