DOMERLYHOME™ | Store Operator: Shenzhen Ruiyijie Trading Co., Ltd. | Legal Representative: Yao Junjie
Company Address: Room 105, No. 259, Block 4, Longsheng New Village, Longsheng Community, Dalang Subdistrict, Longhua District, Shenzhen, China | Customer Service Email: service@domerlyhome.com
Effective Date: September 28, 2026
1. Scope and Data Controller
This Privacy Policy explains how information is collected, used, disclosed, retained, and protected when a visitor browses the DOMERLYHOME™ store, submits an order, contacts customer service, requests a return, exercises a privacy right, or interacts with store advertising.
Shenzhen Ruiyijie Trading Co., Ltd. is the store operator and data controller for the activities described here, except when another party acts as an independent controller under its own privacy notice. DOMERLYHOME™ is the store brand and does not replace the legal identity of the operator.
2. Information Provided Directly
Depending on how a visitor uses the store, we may receive:
- Name and contact details;
- Delivery and correspondence address;
- Product selections and order reference;
- Order history and transaction status;
- Messages sent to customer service;
- Return reasons and delivery information;
- Photographs voluntarily supplied to document damage, packaging, missing contents, or an incorrect item;
- Review content or survey responses; and
- Information reasonably required to verify a privacy request.
Do not send passwords, full government identifier numbers, financial account credentials, confidential medical records, or other sensitive information that is unnecessary for the requested service.
3. Information Collected Through the Website
The store and authorized service providers may process technical and interaction information such as:
- Internet Protocol address;
- Browser, device type, operating system, and language;
- Approximate region derived from network information;
- Referring page or campaign;
- Pages, products, and categories viewed;
- Search terms entered within the store;
- Cart and checkout interaction events;
- Session timestamps and navigation events;
- Cookie or comparable identifiers;
- Advertising-attribution events; and
- Security, fraud-prevention, consent, and diagnostic records.
We do not intend to use store advertising technology to infer sensitive personal characteristics or to send passwords, financial account credentials, complete identity-document numbers, precise location, health information, or the contents of private customer-service communications to advertising partners.
4. Why Information Is Used
Information may be used to:
- Present the store and requested product information;
- Record and organize customer orders;
- Arrange dispatch, delivery, and tracking;
- Respond to product and service questions;
- Review returns, delivery concerns, and refunds;
- Maintain customer-service and compliance records;
- Verify and respond to privacy requests;
- Detect unauthorized activity, technical abuse, and security threats;
- Remember language, region, and consent preferences;
- Analyze website performance and navigation;
- Measure advertising activity and campaign outcomes;
- Improve catalog organization and product-page clarity;
- Maintain accounting, legal, and operational records; and
- Establish, exercise, or defend legal rights.
The legal basis used will depend on the activity and applicable law. It may include carrying out a customer request, legitimate operational interests, compliance with law, establishment or defense of legal rights, or consent where consent is required.
5. AppLovin Advertising and Measurement
We may use AppLovin advertising technology, including pixels, scripts, cookies, identifiers, or related measurement tools, to understand advertising performance, attribute visits, measure conversion events, improve advertising relevance, and detect invalid or fraudulent activity.
Depending on consent choices and applicable law, AppLovin may receive or process device and browser information, Internet Protocol address, network information, cookie or advertising identifiers, referral details, page and product interactions, advertisement engagement, and conversion events that do not contain prohibited sensitive categories.
We do not intend to provide AppLovin with protected health information, account credentials, complete government identifier numbers, financial account information, the contents of customer-service messages, or other prohibited sensitive personal data.
For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy
6. Cookies, Notice, and Consent Choices
The website may use essential technologies needed for security, navigation, consent records, cart functions, and store operation. Where required by law, advertising or other non-essential technologies are activated only in accordance with the choices presented through a cookie banner or comparable consent mechanism.
The consent interface should identify AppLovin when its technology is enabled and should provide available choices to accept, reject, or manage non-essential categories. A visitor may change an available choice through the website’s privacy control. Withdrawal does not make earlier processing unlawful, but it applies to later activity within the scope required by law.
We seek to respect legally recognized browser or device signals, including applicable opt-out preference signals, where they are required and technically supported. Blocking cookies in a browser may affect some non-essential functions and may prevent preferences from being remembered.
7. Parties That May Receive Information
Information may be disclosed only as reasonably necessary to service providers supporting:
- Store hosting and administration;
- Order and inventory management;
- Warehousing, dispatch, carriers, and delivery;
- Customer communications;
- Cloud storage and document management;
- Website analytics and diagnostics;
- Advertising measurement, including AppLovin;
- Consent management;
- Security and fraud prevention;
- Professional advice; and
- Legal or regulatory compliance.
Information may also be disclosed when required by law, necessary to protect rights or safety, connected with a corporate reorganization, or requested by a person authorized by the customer. Service providers are expected to process information only for authorized purposes and under appropriate contractual or legal duties.
We do not describe disclosure as a “sale” merely because a service provider processes information on our behalf. Certain advertising disclosures may nevertheless be treated as a sale, sharing, targeted advertising, or a similar regulated activity under some privacy laws. Where applicable, the store will provide the required notice and choice.
8. International Processing
The store serves customers through service providers and infrastructure that may operate in more than one country. Information may therefore be processed outside the customer’s place of residence. Where required, we use contractual, organizational, or other recognized safeguards intended to protect information during international processing.
9. Retention
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including fulfillment, customer assistance, return administration, security, recordkeeping, dispute resolution, and legal compliance. Retention periods differ according to record type, legal requirements, risk, and operational need.
When information is no longer required, it may be deleted, anonymized, or isolated from routine use, subject to lawful backup and recordkeeping limitations.
10. Privacy Rights
Depending on location and applicable law, an individual may have the right to request:
- Access to personal information;
- Correction of inaccurate information;
- Deletion of eligible information;
- Restriction of certain processing;
- Objection to certain processing;
- Portability of eligible information;
- Withdrawal of consent; and
- An opt-out from regulated advertising activity, sale, or sharing.
Submit a request to service@domerlyhome.com with the subject line “Privacy Request — DOMERLYHOME.” We may request proportionate verification and may deny or limit a request when permitted by law, including where identity cannot be verified or a record must be retained.
11. Information Security
We use reasonable administrative, technical, and organizational measures intended to protect information against loss, misuse, unauthorized access, alteration, and disclosure. No online system is completely secure, and absolute security cannot be promised. Customers should use unique credentials, protect access to their email, and contact us if they suspect unauthorized activity associated with an order or account.
12. Children
The store is not designed exclusively for children, and we do not knowingly use AppLovin technology in connection with a person who qualifies as a child under applicable law. We do not knowingly request personal information from children for advertising purposes. A parent or guardian who believes a child has submitted personal information may contact service@domerlyhome.com.
13. Third-Party Destinations
The website may link to a carrier, social platform, advertising partner, or another independent service. That party’s handling of information is governed by its own privacy notice. A link does not authorize the third party to use information beyond the basis available to it under applicable law.
14. Updates and Contact
This Privacy Policy may be updated to reflect changes in technology, store operations, legal requirements, or service providers. A revised version will display a new effective date and will be made available through the website.
Questions or privacy requests may be sent to service@domerlyhome.com. The company identity and address shown at the beginning of this page identify the responsible store operator.